Miami Beach reports phone and online service disruptions from regional internet outage

Update: The city said on X at 12:42 p.m. that all services had been restored. At 2:35 p.m. it posted that a separate, widespread Microsoft outage had left city staff temporarily unavailable by email while services are restored. Both statements come from the city’s posts, which Red Sidewalks has not independently verified.

The City of Miami Beach said Thursday morning that it is experiencing phone and online service disruptions because of a regional internet outage.

In a post on X at 8:56 a.m., the city said some departments and online services may be temporarily unavailable while its provider works to restore service. It apologized for the inconvenience.

This is developing, and it rests on the city’s post alone, which Red Sidewalks has not independently verified. The city did not say which departments or services are affected, how widespread the regional outage is or when service is expected to return.

Residents who need to reach the city before service is restored may want to check the city’s official accounts and website for updates. The story will be updated when the city reports that service is back.

The city has other events on its schedule today, including a Florida historical marker ceremony for Josephine Baker at Maurice Gibb Memorial Park, 1700 Purdy Ave., at 11 a.m., according to a separate city post.